NG9-1-1 Recording and Dispatch Improvement

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Motorola® ASTRO P25 Recording / MCC 7500 IP Dispatch Consoles


Is your agency moving to the MCC 7500 IP Dispatch Consoles? The good news is you have options to record the ASTRO P25 radio system. Also, you can record all of your communications (911, Video, Text & Radio) with one solution. You do not need two separate recording platforms. Find out more below.

Free Video MCC 7500 IP
Recording

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Learn the fundamentals of NG9-1-1 Recording

NG9-1-1 is the biggest change to hit the dispatch center in the last 30 years. The technology impact is huge and requires significant investment. The impact on your dispatchers is critically important to understand. The content delivered will be multiplied by 4 times. We are no longer talking about simple radio and telephone transmissions. Capturing all of these interactions is at the heart of the NG9-1-1 recording platform. Learn the differences between legacy and NG9-1-1 Recorders. Click on the video below for more details.

Free NG9-1-1 Research
Briefing

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Why you MUST focus on Dispatch Improvement

According to Gallup, 29% of employees are engaged, 52% of employees are disengaged and 19% are ACTIVELY DISENGAGED. This means that 19% of your staff are working to hurt your agency and poisoning your team. Dispatcher turnover is a huge expense ranging from $10,000 to $30,000 each occurrence. One major disengagement factor is the lack of a continuous training program. The Ritz-Carlton requires 250 hours of continuous training EACH year for EVERY team member. How much training do you require?

Free Dispatch Improvement
Scorecard

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